Getting Started

This article simplifies device compatibility and offers a useful checklist for reviewing ELA (Evaluation License Agreement) on the ConnectedLife platform.

Device Compatibility

What devices are better compatible with the ConnectedLife App?

• iPhone 7 and above (iOS 15.4 and above)
• Samsung (Android 10 and above)
• Google Pixel (Android 13 and above)
• Vivo (Android 13 and above)
• Redmi (Android 12 and above)
• OnePlus (Android 11 and above)

What wearable devices are compatible with the ConnectedLife App?

• The ConnectedLife app seamlessly integrates with Fitbit devices, offering compatibility. Additionally, the ConnectedLife clock face is specifically designed for use with Fitbit Versa 3, Versa 4, Sense, and Sense 2 models.
• The ConnectedLife App is compatible with Apple Watches, but it's important to note that they can only be paired with iOS devices.
  

What are the Internet browsers recommended for the ConnectedLife dashboard?

• Google Chrome (latest version)
• Microsoft Edge (latest version)

Note: Other browsers are available, but the above browsers are recommended for the best user experience. Please access the dashboard through the desktop browsers and not from a mobile browser.

Some of our recommendations:

Charge Devices:

☑ Ensure all devices (phone, and wearable devices) are fully charged.

Steps to follow to avoid Internet Connectivity & Network Configuration issues:

☑ Check WiFi connectivity at the training location.

☑ Have a backup data plan ready if WiFi is unstable.

☑ Preferably use a flexible internet connection to avoid strict security filters.

☑ Avoid using networks with high-security settings that block personal emails or non-approved websites.

☑ Ensure that ports 443 and 8080 (HTTP/HTTPS) are open in the network settings.

☑ If using a private network, whitelist the IP address of the ConnectedLife Platform (App and Dashboard) in the firewall settings.

App and Dashboard Checks:

☑ Test both the app and dashboard to ensure they are functioning properly.

Bluetooth connection:

☑ Ensure your Bluetooth connection is always on to allow seamless data flow and device sync.

Wearing the Fitbit device:

☑ Try and wear your watch at all times in order to allow continuous and efficient collection of data.