How to add an existing STM to a different Facility / Department

This article will help you to add an existing STM to a different Facility / Department.

Step 1:

Log in to the ConnectedLife Org Admin account.

Step 2:

After signing in tap on “Support Team”.

Step 3:

A list of STMs will be displayed after tapping on the support team. Now input the Support team member’s User ID or Name in the Search bar.

Step 4:

Press on Edit. Right below the Search bar. More precisely the Pencil button.

Step 5:

After clicking on the Edit button, the Basic Information page will appear. Now tap on Add Facility.

Step 6:

Now, Click on the drop-down menu in Facility to choose facilities for an existing user.

Step 7:

Now, Click on the drop-down menu in Department to choose department for an existing user.

Step 8:

You will now be able to click “Save Changes”.

Step 9:

Clicking on “Save Changes”, a pop-up will indicate that the action is done successfully.