How to assign a Support Team Member (STM) to a specific User

This article will help you assign a Support Team Member (STM) to a specific user.

Step 1:

To sign in to the dashboard input your valid email address and password associated with the ConnectedLife admin account.

Step 2:

After signing in tap on “User”.

Step 3:

A list of users page will be displayed after tapping on the user. Now input the Patient's User ID or Name in the Search bar.

Step 4:

Press on Edit. Right below of Search bar. More precisely the Pencil button.

Step 5:

After clicking on the Edit button, the Basic Information page will appear. Now tap on Affiliation.

Step 6:

Now select your Support Team Member.

Step 7:

After selecting the Support Team Member tap on Save Changes.

Step 8:

After selecting the STM a pop-up will indicate that the action is done successfully.