Manage your Wearable Device

This article will help you to manage your wearable device in the CLH App.

Please note that you can link only one smartwatch to the CLH App at a time. When adding your smartwatch, make sure no other smartwatch is currently linked.

To connect your device, start by finishing all the steps in the CLH app to complete your profile.

You can manage wearable devices in 2 processes in the CLH App.

1. From the Analysis

Navigate to the bottom of the CLH App's home screen and go to the Analysis. 

From Analysis, then tap on Wearable Device.

You will be redirected to the Manage Devices.

2. From the Profile

Navigate to the CLH App Profile.

Select Manage Devices.

Kindly be aware that, iOS users and Android Users will have different linking devices. 

The 2 linking devices for Android are:

1. Fitbit

2. ECG Patch

The 2 linking devices for iOS are:

1. Fitbit

2. Apple Watch

If you explore all the wearable linking devices then you must acknowledge how to link in the following processes.

• Fitbit link process
• Apple Watch link process

Fitbit Link Process (Android & iOS)

From Manage Device, select Fitbit.

Click Link / Delink device.

Continue with Google or by email address and password to log in. 

Launch the Fitbit app on your mobile phone. Ensure that your Fitbit device is properly synced and connected to the Fitbit app.

You must select your Fitbit device by tapping the “Watch/Phone” icon in the top left corner.

You have to choose your Fitbit device.

Now Tap on Gallery.

In the search bar, look for your app-related Clock Face. Example: If you search for "Wellness Plus CLH" Clock Face, you will find it accordingly.

Once you've located your Clock Face, Proceed with the installation process.

Ensure all necessary permissions are selected.  

Wait for the download to complete.

A stable internet connection is essential for a successful download. If the download is interrupted, retry the process.

Once the download is complete, the Clock Face will be installed and selected on your Fitbit device.

After the Clock Face installation, Go to the Profile section of the CLH App, then scroll down to Linked devices.

You will experience "Clock Face Not Installed". 

You will also see that your Fitbit Device is locked. To unlock the Clock Face, you have to follow the next process steps.

Enter the "Customise” section of the selected Clock Face in the Fitbit app.  

Then Login to your Fitbit account again.

Continue with Google or by email address and password to log in. 

For Android:

After successful login from the Fitbit app, open the CLH App. 

Go to the Profile section of the CLH App, then scroll down to Linked devices.

You will see that your Clock Face is now successfully Installed.

For iOS:

After successful login from the Fitbit app, a pop-up will appear, Select the “Open” option. 

Open the tabs in the browser, and you will see a Companion Settings Page. Open and reload the page.

You will see that, your Clock Face has unlocked. 

Apple Watch Link Process (iOS Only) 

After clicking on Apple Watch you need to click Link / Delink your device.

Click on Allow Health Access.

Click on Link Device after choosing your Apple Watch.

Allow all Health Access data from your Apple Health App by Turning on all.

Your Apple Watch shall be linked accordingly.

How to Delink any wearable device 

To Delink any connected wearable devices, start by selecting the device you wish to disconnect. After selecting the device, click on the "Delink" option to successfully remove the link between the devices.

Tips:

• Only one smartwatch can be linked to the CLH App at a time. When adding your smartwatch, ensure that no other smartwatch is currently linked to prevent issues with linking, receiving reminders, and accessing CLH Clock Face features. Maintain a smooth connection by linking one smartwatch at a time.
  
  
• If you encounter any difficulties while linking and delinking devices we recommend resolving the issue by clearing up all the data from both CLH and the Fitbit App. After doing so, try again.
  
  
• Receive Alerts and Nudges notifications directly through your device. To ensure accurate and timely information, sync your wearable device regularly and stay connected to the Internet. Keep all your apps updated for an optimal experience.
  
  
• Please note that it takes approximately 30 minutes to update the ConnectedLife app with the latest Fitbit data after the successful sync with the Fitbit app. Stay proactive in maintaining your devices for seamless integration and functionality.