What is Pending Activation

This article will help you to understand “What is Pending Activation”.

After completing the microsite registration, Pending activation is a temporary status for users who have not completed the mobile onboarding procedure (download app & complete profile).

To find the Pending Activation list, follow these steps

Process 1: Organisation Admin View

Step 1:

Sign in to the Org Admin account with a valid email address and password.

Step 2:

Admin dashboard will open. Click on the User.

Step 3:

Now click on the Assigned Users. You will find a list of the user’s onboarding status.

Step 4:

Select the Pending Activation List.

Step 5:

Now you are on the page of Pending Activation users.

Process 2: Facility Admin View

Step 1:

Sign in to the Facility Admin account with a valid email address and password. 

Step 2:

Admin dashboard will open. Click on the User.

Step 3:

Now click on the Assigned Users. You will find a list of the user’s onboarding status.

Step 4:

Select the Pending Activation List.

Step 5:

Now you are on the page of Pending Activation users.

Note: For Pending Activation Users, Users can choose STM but STM cannot assign the User.