What is Pending Onboarding Users

This article will help you to understand “What is Pending Onboarding User”.

Pending Onboarding Users are those who have completed microsite registration, and mobile onboarding on the mobile app without selecting a primary support team member.

To find the Pending Onboarding Users list, follow these steps

Process 1: Organisation Admin View

Step 1:

Sign in to the ConnectedLife Org Admin account with a valid email address and password.

Step 2:

Admin dashboard will open. Click on the User.

Step 3:

Now click on the Assigned Users. You will find a list of the user’s onboarding status.

Step 4:

Select the Pending Onboarding Users.

Step 5:

Now you are on the page of Pending Onboarding Users.

Process 2: Facility Admin View

Step 1:

Sign in to the Facility Admin account with a valid email address and password.

Step 2:

Admin dashboard will open. Click on the User.

Step 3:

Now click on the Assigned Users. You will find a list of the user’s onboarding status.

Step 4:

Select the Pending Onboarding Users.

Step 5:

Now you are on the page of Pending Onboarding Users.

Process 3: Support Team Member View

Step 1:

Sign in to the Support Team Member account with a valid email address and password.

Step 2:

The support Team dashboard will open. Now click on the Assigned Users. You will find a list of the user’s onboarding status.

Step 3:

Select the Pending Onboarding Users.

Step 4:

Now you are on the page of Pending Onboarding Users.