For Users

This article outlines the user getting an invitation. Getting User Invitation Users may receive an invitation containing a link to the microsite and an invitation code via SMS, email, or both. Email View The Email text will be this form...

There are two ways you can register on the platform. 1. Microsite Registration 2. In-App Registration Let’s explore in this article how to complete the Registration process on this platform. Microsite Registration An Invitation will be receive...

ConnectedLife App is available in the Google Play (Android) and APP stores (iOS) . This article outlines the process of how you can download the app. From the Android Play Store or Apple Store: Search for ‘Wellness Plus CLH’ at the App...

ConnectedLife App is available in the Google Play (Android) and APP stores (iOS) . This article outlines the process of how you can install the ConnectedLife App. ConnectedLife App can be installed in the following ways. Step 1: Search ...

This article outlines the reasons for not being able to Install the ConnectedLife app on the phone. Reasons for not Installing the ConnectedLife app on the phone: Insufficient Storage: If your device doesn't have enough available storage...

The ConnectedLife App, designed to streamline and enhance our daily routines, can sometimes encounter glitches that impede its functionality. If you're experiencing issues with the ConnectedLife App, fear not; we've compiled a comprehensive troubles...

To ensure a smooth login experience, this article outlines the step-by-step process for app users. Choose the Right App Choose the Wellness Plus App. Click on the login button. Input your correct credentials There are two options availabl...

This article outlines the process of completing a User Profile and self-onboarding. After the completion of the registration process, you can log in to the apps. Upon logging in, you will see two options, ‘ Complete profile (2 min) ’ and ‘ I’l...

This article will explain how to do Self Onboarding in the CLH App. Please follow every process step carefully. Registration Process Please follow the article How to Complete Registration to learn how to initiate the Registration process via...

This article will outline the importance of Profile Completion. Profile completion is important for several reasons Profile Completion holds paramount importance in online platforms, weaving a tapestry of trust, connectivity, and enriched user e...

This article will provide you with an accessible overview of the Affiliation section and the actions that can be taken within the ConnectedLife app. The following actions are explained below. What is My Affiliation In My Affiliation from the ...

ConnectedLife has carefully chosen two cutting-edge trackers that seamlessly integrate with the ConnectedLife app to enhance user experience. We've prioritized convenience and aesthetics to ensure our users have a hassle-free and stylish tracking ex...

This article will help you to manage your wearable device in the CLH App. Please note that you can link only one smartwatch to the CLH App at a time. When adding your smartwatch, make sure no other smartwatch is currently linked. To connect your d...

This article will help you to understand how you can simply link/delink your devices with your CLH App Profile. To ensure a seamless experience in linking and delinking your device, please note that you can link only one smartwatch to the CLH App a...

This article will walk you through the step-by-step process of setting up a Fitbit device to the Fitbit app. You can utilize both iOS and Android platforms to complete the setup process. Step 1: Download and Install the Fitbit App Before you c...

This article will help you understand how you can add your Fitbit to the CLH App. How to add Fitbit to the CLH app After setting up your profile, we recommend connecting it to your Fitbit device for a more precise wellness score. You'll find thi...

In this article, we will walk you through the process of pairing your Apple Watch with your iPhone. Please be aware that the Apple Watch can only be paired with iOS devices. Step 1: Ensure Compatibility Before you start the pairing process, mak...

This article will help you understand how you can add your Apple Watch to the CLH App. Adding Apple watch to the app step-by-step To add an Apple watch to your app. First, you need to delink your previous smartwatch from the CLH app, if you have...

This article will guide you through the CLH App Clock Face installation process. To Install the CLH App Clock Face please follow the steps properly. Clock Face Installation using Fitbit Step 1: Launch the Fitbit app on your mobile phone. Ensure ...

There are instances where users may encounter issues when trying to install a clock face. In this article, we'll explore some common reasons why you might be facing difficulties. Mobile Device Compatibility: The first and foremost consideration ...

Unlocking your Fitbit Clock Face is a common concern for users who have recently downloaded and installed a new Clock Face on their devices. This article serves as a comprehensive guide to help you overcome the Clock Face Lock Issue. Upon completi...

What is the Last Sync in the CLH App? Last Sync refers to a communication mechanism designed to facilitate the seamless exchange of up-to-date health data between wearable devices and mobile phone applications. This synchronization occurs when th...

How to Sync Wearable Device? Fitbit automatically syncs every day. If for any reason it does not sync then the user needs to do it manually. Users can do it in 2 ways. Process 1 Open your Fitbit App, you will land on the home page, then pull d...

A Step-by-Step Guide on How to Get Notifications on Your Fitbit Wearable Device. Fitbit wearable devices are not just your regular fitness trackers; they also offer convenient features like notifications for calls, messages, and app alerts. Getting...

This guidline will help you understand how to check Notifications . The ‘Notification’ button is used for the messages, reminders, and schedules sent to you from your Support Team. Step 1: Log in to the App and click the Notification Bell icon ...

This guideline will help you to understand how to Receive / Send Messages . Step 1: Log in to the App, Click on the Message icon (top of the right corner) to view and send messages. Step 2: You can send Predefined messages to your suppor...

Wellness Score means how well you are. It can measure the overall health condition. The wellness data is retrieved from the activities recorded via the Fitbit device and the information entered by the individual. This assessment can help show us e...

To improve your Wellness Score, you must maintain a healthy lifestyle. Please follow the provided steps to increase your wellness score: 1. Report the health status daily. 2. Make sure you complete your exercise and enter it into your app. Ta...

Users will get as a reminder mainly those are scheduled by the support team. Such as- Report condition Medication and specialised nutrition Stay hydrated Activity Take a rest Also the user will get a reminder if the user profile is not compl...

The Wellness Score serves as a metric of your overall health and well-being. It draws data from activities tracked by wearable devices and user-entered information in the ConnectedLife app, providing valuable insights into your health status. This c...

These reminders are likely part of a system designed to help you stay on track with your health. They can range from reminders to take medications and appointments to prompts to engage in healthy habits like exercise, proper nutrition, drinking wa...

Users may not be getting any Reminders / Nudges for the following reasons. If a user wants to get a reminder today but mistakenly STM scheduled date starting from tomorrow then the user will not get any reminders on the desired time. The below...

"Report Health Status" This feature serves as a comprehensive feature for users to provide essential information about their well-being, enabling the Support Team to monitor their health condition effectively. Home Page of the CLH App ...

Report Health Status is very important for users. Regular health status reports are pivotal for individuals striving for overall wellness. These reports contribute to a comprehensive wellness score, reflecting physical, mental, and emotional well...

The support team effortlessly schedules exercises for patients through the Schedule Management feature located in the Patient Profile's Schedule Section. Step 1: Go to the CLH mobile app. Step 2: On the home page of the user app in the Remin...

Users can view their medications on the CLH mobile app's home page under the "Medication and Specialised Nutrition" tab. By clicking medication and specialised nutrition patients can view scheduled medication details such as Medicine name...

The purpose of this article is to assist you in understanding what to do when you receive a medication reminder. Step 1: Tap the Notification The first thing you will receive is a notification to take medicine. You will receive a reminder on...

Support team effortlessly schedules nutrition for patients through the Schedule Management feature located in the Patient Profile's Schedule Section. Patients can see nutrition using the patient/user app at the home page in Medication and Speciali...

In this article, you will learn how a user can see his/her scheduled hydration. Through the schedule management option, which is included in the patient profile area, our support team schedules hydration for our users regularly. Step 1: Go to t...

The schedule management feature Take a rest , can be easily seen as a Reminders section in the CLH App. Step 1: Go to the CLH App. Step 2: On the CLH App homepage in the the Reminders section, you can see the option to Take a rest . ...

This article will help you understand what to do when you get a rest reminder. For App Step 1: Tap the notification First, You will get a notification to take a rest. The reminder will appear on your mobile according to the scheduled time...

It is important to acknowledge reminders, as this will provide your support team with the right information to assess your condition. You will receive daily notifications via the CLH app during your recovery period. If the support team or doctors s...

The CLH App's Profile Log lets users input specific health data like physicals, blood pressure, blood glucose & HbA1c, body temperature, SpO2 & PR bpm, and lipids. Our app provides an easy way for users to update their Profile Log. Open the CLH ...

Maintaining a comprehensive Profile Log is crucial for recording various health metrics such as physicals, blood pressure, blood glucose, HbA1c, body temperature, SpO2, PR bpm, and lipids. Open the CLH mobile app, on the home page, scroll down a...

This article will help you to understand the importance of inputting physicals data. Physicals include Waist circumference and weight. Users can log physicals data from the CLH App Home Page under the Log section. When health providers h...

This article will help you to understand how to log Waist Circumference and Weight in the profile from the CLH mobile app. Waist circumference and weight are very important in the log section of the app under physicals. It measures/calculates ...

This article will help you to understand how to log Blood Pressure in your profile. Blood pressure is a measure of the force that your heart uses to pump blood around your body. Blood pressure log process in the app Step 1: Open the CLH...

This article will help you to understand How to log Blood Glucose & HbA1c in your profile from the app. HbA1c is a blood test that is used to diagnose type 2 diabetes. It is also used to monitor blood glucose control in people with diabetes. H...

This article will help you to understand how to log Body temperature in your profile. The measurement of your body's temperature indicates how efficiently it produces and expels heat. Even in situations when external temperatures fluctuate signif...

This article will help you to understand how to Sp02 & PR bpm log-in profile . Your pulse is measured in beats per minute (bpm). On your device, this number may show as bpm or PRbpm (pulse rate/beats per minute). Oxygen saturation level – this is ...

This article will help you to understand how to log Lipids data. Lipids are a family of organic compounds that are mostly insoluble in water. Composed of fats and oils, lipids are molecules that yield high energy and have a chemical composition m...

The article outlines the process of submitting AICVD Score as a CLH app User. After sending AICVD Screening from the dashboard, the user will promptly receive the notification on the CLH mobile app. To submit the AICVD score, please follow the ...

This article will help you to understand what is Analysis in the CLH App. Analysis It refers to a dedicated segment where users can dive into detailed insights, assessments, or reports of their health status. This section represents a compre...

This article will help you to understand The "Wellness Plus" Section in the Analysis part of the CLH App. Wellness Score Wellness Score is developed as a holistic solution for chronic illness management, integrating AI and cognitive behavioral...

This article will help you to understand the Specialist in Analysis section of the application. Specialist This section explains that you can view your self-reported record. Here you will find your medication-taking status and discomfort level. ...

This article will help you upload documents to the application. Step 1: Open the ConnectedLife App. Step 2: Go to Document . Step 3: Press on the “+” icon to upload documents. Step 4: After pressing on the “+”...

This article will portray how to set personal information in your profile. Upon entering the CLH App, you will see a welcome screen where there are two options: “ Complete profile (2 min”) and “I'll do it later” . You can also select your preferr...

This article will show you how to turn on location sharing in CLH App. Please follow the instructions accordingly. Step 1: Log in Please log in to the CLH app. Go to the profile screen. Tap on Geolocation. There are two toggle options; one...

In the ConnectedLife App, Location sharing is important to enable effective monitoring. Please turn on the geolocation toggle and grant permission to share your location. This ensures accurate tracking and enhances the overall monitoring experience....

This article will help you to understand how to Select a Support Team . If you want to select or manage your support team, you need to follow the following steps properly. Step 1: Log in to the App, Go to your Profile and scroll down, Select M...

A Healthcare Professional or a Support Team Member's major role is to oversee users/patients' activities. Managing user lists, monitoring and analyzing patient condition as well as monitoring patient health parameters and compliance etc are crucial ...

This article will help you understand what Customise Widgets are for mobile applications. Customise Widgets Customisable widgets are small, interactive elements on the user interface that display information or perform specific functions related...

This article will help you to understand the difference between wellness and wellness plus platform in the app. Wellness It helps to create healthier goals, build healthier habits to improve personal health and support user's well-being ...

This article will help you switch platforms from Wellness to Wellness Plus and vice versa. From Wellness Plus Application: Step 1: Open your Wellness Plus application and go to Profile . Step 2: Go to Profile → Switch Platform. ...

This article will help you to see the language options available and switch to another language. Step 1: Open your mobile application and tap the Profile . Step 2: Navigate to “ Profile → Language ” Step 3: Now tap on the...

This article will explain the Challenges of the Wellness Platform . Please read properly to know more about Challenges . Challenges (Overview) There are 4 types of challenge categories in the Wellness CLH App, such as Exercise , Sleep , ...

This article will explain the Challenge Goals in the Wellness App. Challenge Goals in Wellness App There are 4 types of challenge categories in the Wellness CLH App, such as Exercise , Sleep , Diet, and Water Intake along with a variety ...

This article will explain the challenges of progress in the Wellness App. Challenge Progress in Wellness App In the Home screen of the Wellness CLH App under Challenge Progress, you will be able to see the completion rate of your challenges. ...

This article will help you to understand how to complete Challenges on the Wellness Platform. Please follow the steps to complete the challenges. Step 1: Go to "Challenges" Open the Wellness App. Tap the Challenges button. Step 2: Accept a...

This article outlines how to log in Wellness App. Log Wellness in Wellness App The Log Wellness screen enables you to manually log health metrics that are not captured by Fitbit device. To input the data click on the “+” icon. After click...

This article will explain Wellness in Wellness App. Wellness in Wellness App The Wellness represents an overview of your health and activity of the day. Wellness data are retrieved from the activities recorded via the wearable device and the inf...

This article will tell you about My Profile in the Wellness App. My Profile After Clicking ‘My Profile’ under the ‘Profile’ section, you will be able to view the personal information. In the “My Profile” page, you will see five sections alon...

This article will assist you in identifying and avoiding errors that can prevent you from interacting with the ConnectedLife platform as smoothly as possible. Registration Timely registration is crucial; invitations expire if not completed ...