Log in to the dashboard as Support Team Member /STM

This article outlines the step-by-step process for healthcare professionals, to ensure a smooth login experience.

Step 1: Accessing the Correct URL

In your browser's address bar, input the accurate login URL provided for ConnectedLife.

Step 2: Entering Credentials

Input your valid email address and password associated with your ConnectedLife account.

Step 3: Two-Factor Authentication (2FA)

Following successful credential input, you'll be prompted to enter the OTP sent to your registered phone number or email.

Step 4: Completing the Sign-In

Click on the 'Sign In' button to finalize the login process.

Tips:

• If you forget your password, don't worry. Simply use the 'Forgot Password' option on the dashboard.
• Ensure there are no extra spaces when entering your password.
• Opt to tick the 'Remember Me' option for future seamless logins.