What are the things I can schedule for Patients / App users

In the ConnectedLife dashboard, you can schedule various reminders for your patients, enhancing their engagement and adherence to health routines.

You can Schedule following from the Schedule Management: 

• Report Condition
• Medication and Specialised Nutrition
• Stay Hydrated
• Activity
• Take a Rest

Alerts and Nudges can be scheduled from Programme Management and the User’s Profile. Also, Scheduling Messages to the User can be scheduled from the User’s Profile.

Schedule Management

Under Schedule Management which can be found in the Patient Profile’s Schedule Section, you can edit these sections by simply clicking on the pen icon at the upper right side.

Report Condition

Schedule reminders to prompt patients to complete their health report status. You have to set the Start Date, Duration, End Date, Recurrence, Frequency, and Timing. After filling out the data, click Save.

Medication and Specialised Nutrition

Set reminders for patients to take their medication or follow a specialised nutrition plan. You have to set the Start Date, Duration, End Date, Recurrence, Frequency, Timing, and Notes If there are any. After filling out the data, click Save.

You can also delete the medication from here.

Stay Hydrated

Create reminders to encourage patients to log their water intake regularly. You have to set the Target Volume, Start Date, Duration, End Date, Recurrence, Frequency, and Timing. After filling out the data, click Save.

Activity

Schedule reminders for patients to engage in physical exercises, promoting a healthy lifestyle. You have to set the Type of Exercise, Start Date, Duration, End Date, Recurrence, Frequency, and Timing. After filling out the data, click Update Schedule. You can also delete the schedule from here.

Take a Rest

Set reminders for patients to ensure they allocate time for proper rest and recovery. You have to set the Start Date, Duration, End Date, Recurrence, Frequency, and Timing. After filling out the data, click Save.

Alerts and Nudges

For Multiple User:

Go to Program Management and Click Alerts/Nudges.

Click Add a New Alert/Nudge.

Search the Nudge you want to set or search the existing Alert and Nudges Template from the search bar, if you want you can set a custom nudge also from the “Custom” option and click Next. Crosscheck the nudge rule, schedule time, and click Next.

Edit the communication channel (Email, Push notification and SMS) and messages then click “Next” or you can keep three channels as well.

Assign Users to Nudges by clicking the box before the user name and Click “Assign Alert/Nudges.”

For Single User:

From your Support Team account click on the user or search the user you want to schedule Alert/Nudges.

Choose the “Alert/Nudges” option from the patient's profile and then click “+Add a New Alert/Nudge”

The next steps are similar to the “Alerts/Nudges” to its creation.

Scheduling Message to the User

For Single User:

From your Support Team account, search your user or click on the user. You can select the existing message template by using the “Search Bar.” Otherwise, you may create your custom message by inputting text on the “Create Schedule Message” bar and then pressing the “Next” button. Now, Set the Scheduling Timeline and click the “Schedule” option.

Under the Overview or Analysis tab, locate the message button positioned at the top right of the screen.

Click on the “Scheduling” icon.

Set the Scheduling Timeline such as Start Date and End Date, Set Recurrence, set how many times a day (maximum 7) the message will be sent to the user, set timing, set if the user will receive the message via email/phone number, other than in-app message. Click “Next

After setting the timeline click the “Schedule” option. Your message has scheduled.

For Multiple User:

On the left side of each user, there is a box. Click on the box and you’ll be able to mark the user accordingly to broadcast a message. Then from the bottom click the “Speaker” button.

If you want you can “Schedule” the message from the schedule icon at the bottom.

Type the message or search the created template. And click Next.

Set the Scheduling Timeline such as Start Date and End Date, Set Recurrence, set how many times a day (maximum 7) the message will be sent to the user, and set timing.

Set if the user will receive the message via email/phone number, other than in-app message. Click “Next

Click on the Schedule.

Tips:

The actions mentioned above can only be done by Support Team Members. When utilizing the scheduling features in the ConnectedLife dashboard, it's essential to keep in mind the Futuristic Scheduling. Ensure that the dates selected for scheduling the various features for patients are in the future. The system doesn't allow scheduling for past dates.