What is Last Sync in the ConnectedLife App

What is the Last Sync in the CLH App?

Last Sync refers to a communication mechanism designed to facilitate the seamless exchange of up-to-date health data between wearable devices and mobile phone applications. This synchronization occurs when the devices are connected via Bluetooth and have access to a stable internet connection. The process ensures that the most recent health-related information is transferred and updated between the wearable device and the mobile app, enhancing the accuracy and completeness of the data available to users.

We can view the sync feature from the CLH app.

How can you view Last Sync in the CLH App?

To view the Sync feature from the CLH application, please follow the following steps:

Step 1:

Log in to the CLH App.

Step 2:

Go to the Profile section of the CLH App.

Step 3:

Now, From the Linked device section or Clicking on Manage devices you will be able to view Last Sync information.

Tips:

Syncing is important, otherwise, the user's data won’t reflect on the dashboard, which will create an impact on the patient monitoring process. So it is suggested to guide the users to sync their smartwatches regularly. Kindly ensure that you promptly sync your device for CLH schedule management alerts. Additionally, for regular notifications such as CLH Nudges and Messages, it is important to maintain the pairing of your device with your smartphone via Bluetooth and your smartphone needs to be connected to a stable Internet connection. Please note that it takes approximately 30 minutes to update the ConnectedLife app with the latest Fitbit data after the successful sync with the Fitbit app.