What is Unassigned Users

This article will help you to understand “What is Unassigned Users”

Unassigned Users are those who have been onboarded, but don’t have a primary support team member.

To find the Unassigned Users list, follow these steps.

Process 1: Organisation Admin View

Step 1:

Sign in to the Org Admin account with a valid email address and password.

Step 2:

Admin dashboard will open. Click on the User.

Step 3:

Now click on the Assigned Users. You will find a list of the user’s onboarding status.

Step 4:

Select the Unassigned Users.

Step 5:

Now you are on the page of Unassigned Users.

Process 2: Facility Admin View

Step 1:

Sign in to the Facility Admin account with a valid email address and password.

Step 2:

Admin dashboard will open. Click on the User.

Step 3:

Now click on the Assigned Users. You will find a list of the user’s onboarding status.

Step 4:

Select the Unassigned Users.

Step 5:

Now you are on the page of Unassigned Users.

Process 3: Department Admin View

Step 1:

Sign in to the Department Admin account with a valid email address and password.

Step 2:

Admin dashboard will open. Click on the User.

Step 3:

Now click on the Assigned Users. You will find a list of the user’s onboarding status.

Step 4:

Select the Unassigned Users.

Step 5:

Now you are on the page of Unassigned Users.